Nobody expects they will ever be in a rental car accident. Unfortunately, driving an unfamiliar car on strange roads can lead to mistakes you otherwise would not make.
If you experience a car crash in a rental car, there are a few things you can do to expedite the resolution. See below to learn the five steps to take after a rental car accident.
1. Safety first
First, you want to secure your safety and the safety of those around you. Check everyone in the car for injuries before you make any other decisions. If there is a severe injury, call 911 and request emergency medical services. If possible, drive the vehicle to a safe location away from traffic.
2. Exchange information
Once everyone is safe, get insurance and contact information from anyone involved in the accident. You want to exchange names, addresses, phone numbers, insurance policy numbers, driver’s license numbers and license plate numbers. Try to get witness contact information as well.
3. Document the incident
Take plenty of photos and document the incident with notes. Try to get a picture of every car and the exact location of the accident.
4. Contact the rental company
Next, you need to reach out to the car rental provider. They will tell you how to proceed, and you should follow their instructions very carefully.
5. Determine the claim payment
Finally, you need to determine fault and who pays for the claim. It might be a combination of the rental company and your insurance.
Rental car accidents add a layer of complication to the stress of traveling. Follow the steps above and prepare yourself for the worst-case scenario.